FAQ
At ReferralGPS, our priority is evidence-based, quality mental healthcare, and only clinicians who pass our qualification process are invited to join our network.
The four-step ReferralGPS screening process includes:
- License, court, and professional discipline checks.
- Website and online ratings assessment.
- Phone or in person screening by our clinical outreach team to ensure adherence to the latest, evidence-based treatments and dedication to ongoing education and self-improvement.
- Ongoing quality maintenance via feedback from users.
All ReferralGPS clinicians must be licensed and in good standing in the state in which they are practicing.
In our qualification interview, we ask providers about their training and experience in their areas of expertise. This ensures that when prospective clients use our “Specialty” filter or read a provider’s profile, each specialty has been verified against best-practice standards so clients can trust they are receiving quality care.
We ask about each provider’s approach to treatment and how they continue to improve their practice. For example, if a therapist lists an eating disorder specialty, we want to know specifically what challenges they see in their practice; when they refer out to a higher level of care; if they have ongoing relationships with other providers such as dietitians, primary care physicians, and psychiatrists; and how they stay up-to-date with the latest eating disorder treatment research.
Finally, we ask for professional references whenever deemed necessary. We take our vetting process seriously and take action on any concerns we hear from users.
At the end of the day, our vetting process comes down to asking ourselves, 'Would I recommend this clinician to a friend or family member?'
We strive to create a community of clinically excellent, professionally outstanding, and deeply compassionate clinicians.
We welcome your feedback. Please don't hesitate to contact us!
ReferralGPS team
Although we take steps to verify the information provided to us by the clinicians, we cannot guarantee the authenticity of such information, including medical degrees, licenses, certification, credentials, or background. We do not recommend or endorse any clinician, nor do we make any representation or warranty with respect to the quality of the services they may provide.
